When should my B2B organizations invest in intent data? Are we even ready? Will an intent solution help us achieve our goals? Are there any prerequisites that we should know about before we get started?
Intent data supports a variety of use cases, and many organizations are seeing positive results from it relatively fast. In fact, a recent Ascend2 survey report found that more than half of intent users said they realized a return from their investment in just one to three months (58%).
If you’re not already using intent data, the above figure may entice you to start. But if you’re still unsure of whether it’s the right time to begin your intent journey, here are the three most important questions to consider:
I’ll discuss each of these questions in separate articles, beginning here with the importance of defining your organization’s needs, and matching them to various intent data use cases. I’ll later address the other two questions in subsequent posts.
A good place to start when considering whether your organization is ready for intent data is evaluating your current objectives/goals, needs, and wants to help determine if the tool can provide support in those areas. Think about what prompted your initial curiosity for intent, then fill in the missing blanks.
Keep in mind intent data’s two main values:
Intent data supports many account-based marketing and selling efforts throughout the entire demand funnel. The same Ascend2 survey found that “digital advertising” (64%) is the most impactful use of intent data among B2B marketers, followed by customer account expansion (44%) and account identification (44%).
Maybe you’re unsure of which companies to focus on, or having difficulty finding new target accounts to pursue that are both in-market and fit your ideal customer profile (ICP). Or it may be that you have a solid understanding of who your prospects are and should be, but unsure why they’re not engaging with your brand.
And there are far more ways to use intent data than just the above examples. Here’s a quick list of popular intent data use cases:
If you’re looking to improve performance in any of these areas, it may make sense to invest in intent data or a specific intent-driven solution. Just keep in mind—defining the specific initiatives you want intent data to support is important for ensuring a smooth path towards success.
Just as importantly, you’ll want to bake the use of intent data into relevant marketing and sales strategies—specific to your selected use cases. I’ll address this topic in my next article.